The emergency infrastructure maintenance affecting our USSD service has been completed, and the service was restored at 22:33 CAT/UTC+2. Our team has verified that USSD sessions are being processed normally.
If you continue to experience any issues, please contact our support team at support@efashe.com.
Thank you for your patience.
Monitoring
The emergency infrastructure maintenance affecting our USSD service has been completed, and the service was restored at 22:33 CAT/UTC+2. Our team has verified that USSD sessions are being processed normally.
If you continue to experience any issues, please contact our support team at support@efashe.com.
Thank you for your patience.
Identified
We have been notified by our infrastructure provider of an issue affecting the underlying hardware that supports our USSD gateway service. To prevent further impact, emergency maintenance is being carried out on the affected infrastructure starting at 21:15 CAT/UTC+2.
During this maintenance window, customers may experience intermittent or complete unavailability of USSD services, including failed or timed-out USSD sessions. The maintenance is expected to last approximately 30–60 minutes.
Our team is actively monitoring the situation alongside our provider and will restore and verify full service as soon as the work is complete. We will post updates here as more information becomes available.
We apologise for any inconvenience and appreciate your patience.
